What are cookies?
We use the term cookie to describe tags, pixels and other similar technologies. Cookies are small data files that websites place on your computer, laptop, tablet or mobile device. They are useful because they allow our website to recognise and collection information about your visit and how you used the site. What cookies do we use?
There are different types of cookies. The ones we use on our website are either strictly necessary or optional.
Strictly necessary cookies.
These are cookies that are required for the operation of our website. They are necessary for the safety, security and integrity of the site. For example, they help support the structure of the pages that are displayed to improve navigation and allow you to return to pages you have previously visited. This type of cookie only lasts for the duration of your visit to the website. When you leave the website they expire automatically.
Google Tag Manager
The __hssrc cookie set to 1 indicates that the user has restarted the browser and if the cookie does not exist, it is assumed to be a new session.
We understand that not everyone likes data to be collected about them when it's not strictly necessary and so we'll ask you to set your preferences when you first visit our website. To make it easier to choose which optional cookies to accept, we've organised them by category. You can choose which categories you'd be happy for us to use in your cookie settings and make changes at any time by selecting ‘Manage cookie settings’.
Site Analytics - These allow us to recognise and count the number of visitors and to see how visitors move around our website when using it. This helps us to improve the way our website works, for example, by ensuring that users can easily find what they’re looking for. The data is combined and anonymised, which means we cannot identify you as an individual.
The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Installed by Google Analytics, the _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data collected include the number of visitors, their source, and the pages they visit anonymously.
Hotjar sets this cookie to detect the first pageview session of a user. This is a true/false flag set by the cookie.
Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.
To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
This is the main cookie set by Hubspot for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit) and session number (increments for each subsequent session).
5 months 27 days
HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
5 months 27 days
This cookie is provided by LivePerson. This cookie is used for offering live chat function. It stores the visitors session state both the current active session and last monitor session.
The domain of this cookie is owned by LivePerson.This cookie is used as the visitor ID is identified in Conversational Cloud.
The domain of this cookie is owned by Liveperson.This cookie is used for storing the visitor ID as identified in LivePerson.
These are used to recognise you when you return to our website. This enables us to greet you by name, personalise our content for you and remember your preferences (for example, your choice of language or region). These cookies will remain on your device until you choose to clear it. If you choose to do this, our website will not remember you and you will need to enter your details each time you visit.
This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.
LinkedIn sets this cookie to remember a user's language setting.
LinkedIn sets the lidc cookie to facilitate data center selection.
This cookie is installed by Google Universal Analytics to restrain request rate and limit the collection of data on high traffic sites.
These cookies will collect information about your browsing habits and allow us to show you adverts while you are browsing our site and other sites on the internet. They are set by us or by carefully selected third parties. Thishelp us to understand the performance of our marketing activities and improve the relevance of the adverts that you see.
Used to remember user language settings
Used to recognise browser ID
Used to facilitate data centre selection
Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads according to the user profile.
1 year 24 days
The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website for tracking and targeting.
Google AdWords Conversation
Blocking or restricting cookies.
You can stop cookies being used on your device by activating the setting on your browser that allows you to block the deployment of all or some cookies. To find out how, visit www.allaboutcookies.org. Please note, if you use your browser settings to block cookies you may not be able to access all or parts of our website.
It is also important to know that rejecting cookies will not delete any that have been saved to your device in the past. You can delete previously saved cookies via your browser settings.
Cookies and your browser settings
You can use your browser settings to delete cookies that have already been set at any time. You can also use these settings to manage cookies to switch off a cookie altogether. If you do this, it could mean that we can't use strictly necessary cookies properly and so parts of our website may not work correctly.
For more information about how to use your browser settings to clear your browser data or to manage cookies, check your browser ‘Help’ function.
If you have a question about this policy contact us by one of the following means:
By email: firstname.lastname@example.org
By post: Data Protection Officer, Nucleus Financial Platforms Ltd, 12 Blenheim Place, Edinburgh, EH7 5JH