Helping you make retirement more rewarding for your clients
The Nucleus Financial Platforms group now runs both Nucleus Wrap and James Hay Online. This means you benefit from the combined scale, expertise and technological know-how of two of the leading retirement-focused platforms in the UK.
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Spring Statement
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Our 2022 financial results
These strong results demonstrate progress towards our strategy of building scale, our growing profitability and our ongoing investment in products, service and price.
Choosing the right platform
Is Nucleus the right platform for you and your clients? Find out in our adviser brochure, due diligence support guide and 2022 financial results.
administration
Customers
Advice firms
Largest UK platform group
(retail-advised)
Source: the lang cat Platform Market Scorecard, Q2 2023
Our history
Coming together
Nucleus Wrap was developed by a group of advisers who wanted to create a platform that put clients first, that gave advisers greater control over customer outcomes, and provided better value.
Meanwhile, James Hay was one of the first SIPP providers in the UK and pioneered the modular approach to retirement wealth planning.
In coming together, we’re combining the digital capability of Nucleus Wrap and the pension expertise of James Hay to offer two fantastic platforms, with another on the way.
Our vision
Who we are
In August 2021, James Hay and Nucleus Financial came together.
Our combined scale and profitability have enabled us to invest in products, technology, price and service to create a new platform designed to empower advisers to meet the evolving needs of their customers.
2023 Defaqto Gold Service rating
We’re delighted that Nucleus Wrap has been given a Gold rating for platform service by Defaqto.
A Gold rating means that we deliver the highest level of adviser satisfaction against provider perception, new business administration, existing business administration and online servicing.

Why work with us?

Choice
We offer a full suite of tax wrappers and investment options.
With Nucleus Wrap and James Hay Online, you can be confident that your clients' needs will be met now, and in the years to come.

Influence
User feedback is critical to us.
Any developments we make to our platforms are designed to make your lives easier - not because they might sound good in a marketing brochure.

Grow
Partnering with us enables you to benefit from a range of business development and support services. From bespoke training, dedicated service teams and CPD-accredited events.
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