74% of UK adults aren't confident they’ll have enough money to retire.
We've set the date for the new platform
We’re targeting the weekend of 7 and 8 February for the upgrade to take place. If you’re an existing James Hay user you’ll be able to access it from Monday 9 February 2026.
In the weeks before we upgrade some functionality will be temporarily unavailable. This will help us deliver a smooth transition for you and your clients. You can view details of the processes affected and deadlines for instructions to be completed on the help hub.
Please note, James Hay illustrations and new business will be unavailable from 16 January. In the meantime
- You can speak to our contact centre if you need an illustration for an existing client.
- To discuss a new business illustration for the new platform, please speak to your Business Development Manager.
- You’ll be able to place new business on the new platform from 9 February.
Our help hub contains everything you need to help you get started when the time comes including a range of written guides and video tutorials, a link to register for our daily live training webinars, and a list of actions you need to take before we upgrade.
Will the Autumn Budget knock retirement and savings confidence even further?
Find out in Andrew Tully's latest Tech Talk.
New: CPD learning zone
Earn CPD points while watching on demand technical content at a time that suits you.
Is Nucleus the right platform for you and your clients?
Find out in our adviser brochure, due diligence support guide and 2024 financial results.
107
bnAssets under administration
250
kCustomers
5.2
kAdvice Firms
Who we are
James Hay, Nucleus Financial, and Curtis Banks have come together.
Our combined scale and profitability have enabled us to invest in our products, technology, price, and service to create a new retirement focused platform designed to help you meet the evolving needs of your clients.
Introducing Richard Rowney
Meet our Chief Executive Officer, Richard Rowney and read about his plans to transform the business.
Helping make retirement more rewarding for your clients
Coming together
Nucleus Wrap was developed by a group of advisers who wanted to create a client centric platform and give advisers greater control over customer outcomes.
James Hay was one of the first SIPP providers in the UK, pioneering the modular approach to retirement wealth planning.
Curtis Banks bring extensive experience in the SIPP and SSAS space, further expanding our pensions expertise as a group.
The digital capability of Nucleus Wrap, combined with the pensions expertise of James Hay and Curtis Banks, means we can offer a range of platform solutions and products to meet your clients’ needs.
Why work with us?
Choice
We offer a full suite of tax wrappers and investment options.
And with a choice of platform solutions and products available, to suit a range of client circumstances, you can be confident their needs will be met now, and in retirement.
Looking for Nucleus Wrap, James Hay Online, or Curtis Banks?
Nucleus Wrap
Nucleus is an award-winning wrap platform, launched in 2006 by a group of adviser firms who wanted to a create a platform which put clients at the heart of the advice process.
James Hay
James Hay was the first Self Invested Personal Pension provider in the UK and now offers a range of products and services, including the award-winning Modular iPlan.
Curtis Banks
Curtis Banks are one of the largest providers of Self Invested Personal Pensions and Small Self-Administered Schemes in the UK, with a range of flexible options to suit your retirement goals.
