Helping you make retirement more rewarding for your clients

The Nucleus Financial Platforms group now runs both Nucleus Wrap and James Hay Online. This means you benefit from the combined scale, expertise and technological know-how of two of the leading retirement-focused platforms in the UK.

Our platforms

Our propositions provide the tools, technology and service every forward-thinking adviser needs to make retirement more rewarding for their clients.

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Our events

Our renowned events programme is the cornerstone of our platform proposition. Whether we're meeting face-to-face or virtually, our events aim to educate, entertain and engage.

Take a look

Technical Hub

We have a range of tools and resources designed to strengthen your business and develop your proposition. From articles to videos, there's something for everyone.

What's new

Our tax year end hubs are now live

These hubs have everything you need to make tax year end as straightforward as possible at this busy time. We've included the important key dates and deadlines to be aware of as well as a range of support from our technical experts.

Explore the James Hay tax year end hub

Explore the Nucleus Wrap tax year end hub

£43bn

Assets under
administration

160k

Customers

>5k

Advise firms

7th

Largest UK platform group

(retail-advised)

Source: the lang cat Platform Market Scorecard, Q3 2022

Our history

Coming together

Nucleus Wrap was developed by a group of advisers who wanted to create a platform that put clients first, that gave advisers greater control over customer outcomes, and provided better value.

Meanwhile, James Hay was one of the first SIPP providers in the UK and pioneered the modular approach to retirement wealth planning.

In coming together, we’re combining the digital capability of Nucleus Wrap and the pension expertise of James Hay to offer two fantastic platforms, with another on the way.

Find out more about us

Our vision

Who we are

In August 2021, James Hay and Nucleus Financial came together.

Our combined scale and profitability have enabled us to invest in products, technology, price and service to create a new platform designed to empower advisers to meet the evolving needs of their customers.

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2023 Defaqto Gold Service rating

We’re delighted that Nucleus Wrap has been given a Gold rating for platform service by Defaqto.

A Gold rating means that we deliver the highest level of adviser satisfaction against provider perception, new business administration, existing business administration and online servicing.

Why work with us?

Choice

We offer a full suite of tax wrappers and investment options.

With Nucleus Wrap and James Hay Online, you can be confident that your clients' needs will be met now, and in the years to come.

Influence

User feedback is critical to us.

Any developments we make to our platforms are designed to make your lives easier - not because they might sound good in a marketing brochure.

Grow

Partnering with us enables you to benefit from a range of business development and support services. From bespoke training, dedicated service teams and CPD-accredited events.

Looking for Nucleus Wrap or James Hay Online?

Nucleus wrap launched in 2006 and is our financial planning platform for smaller and medium-sized advice firms.

Go to Nucleus Wrap adviser site

Go to Nucleus Wrap customer site

James Hay Online was established in 1983 and is our retirement platform for larger financial advisory businesses.

Go to James Hay Online adviser site

Go to James Hay Online customer site

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Take the next step with Nucleus

If you're a directly regulated, multi-disciplined firm and keen to develop your business, we'll be a great match for you.

Contact us