Third party cookies

    We use several third-party services to add interaction and enhance the user experience, the cookies they set are listed below along with information on how to opt-out of them.

    You could also use a private browser like Chrome's Incognito Mode or Firefox's Private Browsing feature. Finally, there are several browser add-ons like Ghostery or BetterPrivacy that can help you opt-out of tracking across the web.

    Google

    We use Google analytics to analyse how our site is being used to improve user experience. All data sent to Google analytics is completely anonymised. You can opt-out directly through Google analytics

    NameDomain
    NameDomain
    DSID.doubleclick.net
    id.doubleclick.net
    CONSENT.google.co.uk
    NID.google.co.uk
    NID.google.com
    1P_JAR.google.com
    SIDCC.google.com
    SID.google.com
    CONSENT.google.com
    APISID.google.com
    HSID.google.com
    SSID.google.com
    SAPISID.google.com
    _gid.nucleusfinancial.com
    _ga.nucleusfinancial.com

    Twitter

    The cookies from Twitter are there to support social sharing of this site and its content. Opt-out

    NameDomain
    muc.t.co
    syndication_guest_id.twitter.com
    csrf_same_site.twitter.com
    rweb_optin.twitter.com
    csrf_same_site_set.twitter.com
    kdt.twitter.com
    tfw_exp.twitter.com
    eu_cn.twitter.com
    _ga.twitter.com
    guest_id.twitter.com
    personalization_id.twitter.com
    twid.twitter.com
    remember_checked_on.twitter.com
    dnt.twitter.com
    ads_prefs.twitter.com

    LinkedIn

    Our vacancy listings use LinkedIn to connect to data from their site. Opt-out

    NameDomain
    lang.ads.linkedin.com
    bcookie.linkedin.com
    lidc.linkedin.com
    UserMatchHistory.linkedin.com
    lang.linkedin.com
    li_oatml.linkedin.com

    Hubspot

    Hubspot is our email contact tool. We use cookies to store email preferences and email performance data.

    NameDomain
    __cfduid.hs-analytics.net
    __cfduid.hs-scripts.com
    __cfduid.hsadspixel.net
    __cfduid.hsforms.com
    __cfduid.hsforms.net
    initialTrafficSource.hubspot.com
    __hstc.hubspot.com
    _gcl_au.hubspot.com
    __cfduid.hubspot.com
    _hjid.hubspot.com
    _ga.hubspot.com
    hubspotutk.hubspot.com
    __hstc.nucleusfinancial.com
    hubspotutk.nucleusfinancial.com
    __hssc.nucleusfinancial.com
    __hssrc.nucleusfinancial.com

    LivePerson

    Live chat tool which allows users to contact us directly through live web chat.

    NameDomain
    LPSID-37007926.nucleusfinancial.com
    LPVID.nucleusfinancial.com
    __cfduid.usemessages.com
    LPSessionIDva.v.liveperson.net
    LPVisitorIDva.v.liveperson.net

    Hotjar

    We use Hotjar cookies to track user interactions with the site, they are responsible for displaying the correct content to your visitors without personally identifying anyone.

    Name

    Description

    Duration

    _hjClosedSurveyInvites

    Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.

    365 days

    _hjDonePolls

    Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.

    365 days

    _hjMinimizedPolls

    Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

    365 days

    _hjShownFeedbackMessage

    Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.

    365 days

    _hjid

    Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

    365 days

    _hjRecordingLastActivity

    This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).

    Session

    _hjTLDTest

    When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

    Session

    _hjUserAttributesHash

    User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.

    Session

    _hjCachedUserAttributes

    This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.

    Session

    _hjLocalStorageTest

    This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

    Under 100ms

    _hjIncludedInPageviewSample

    This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit.

    30 minutes

    _hjIncludedInSessionSample

    This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit.

    30 minutes

    _hjAbsoluteSessionInProgress

    This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.

    30 Minutes