User sessions 2022

    Events for people who use the platform day-to-day

    We've missed you!

    It’s been more than two years since we were last able to meet up in person at our user sessions. While meeting online has allowed us to keep you updated on Nucleus developments, we've missed the opportunity to catch up on your news and priorities and to listen to your thoughts and feedback. We're therefore delighted to be back on the road in April and May with eight face-to-face user sessions and we hope you can join us.

    The agenda

    9.30am    Registration, coffee and 1:1 clinics

    10am        Welcome, corporate and service update

    10.30am   Platform development update

    11.00am    A programme of workshops, presentations and training which will include ...

    • a deep dive into your views on a key aspect of our servicing to understand and explore how we can further improve our customer service
    • a sneak peek into how we've incorporated your feedback into the design of the next version of Narrate with the chance to influence the direction of the design as we start building it
    • an introduction to our Nucleus Go iOS app
    • platform training to enhance your skills
    • the opportunity to discuss some topical issues during our round table sessions
    • time to meet other users and to get to know your client relations team

    ... as well as a delicious lunch!

    2.30pm     Event close followed by networking over drinks

    Who should attend?

    These events are for the regular users of our platform. If you're an administrator, paraplanner, office manager or adviser, please join us.

    Whether you're a longtime user or new to Nucleus, there's always something new to learn and we'll always value your feedback.

    If you'd like to find out more about our user sessions and how attending can benefit you and your firm, please contact your client relations manager.

    Where and when

    Wednesday 27 April

    Radisson Blu Hotel
    301 Argyle Street
    G2 8DL

    Thursday 28 April

    The Solent Hotel
    Rookery Avenue
    Whiteley, Fareham
    PO15 7AJ

    Wednesday 4 May

    Events @ No6
    6 Alie Street
    E1 8QT

    Tuesday 10 May

    The Grand Hotel
    Colmore Row
    B3 2BS

    Wednesday 11 May

    The Studio
    Riverside West
    Whitehall Road
    LS1 4AW

    Tuesday 17 May

    Dunston Hall Hotel
    NR14 8PQ

    Wednesday 18 May

    The Marcliffe
    North Deeside Road
    AB15 9YA

    Thursday 19 May

    Maldron Hotel Belfast City
    20 Brunswick Street
    BT2 7GE

    Can't make it?

    There's no substitute for the knowledge shared and connections made at our in-person events, but we appreciate not all locations and dates are convenient for everyone. The structure of the event doesn't lend itself to a virtual format but if you can't join us in person, don't worry, the content of the updates will be made available afterwards.