Skip to main content

Main navigation

  • For advisers
  • For customers
  • About Nucleus
  •  
  • Platform logins
Home Nucleus Financial

helphub menu

  • Home
  • Guides & tutorials
  • New products
  • Charges
  • Investments
  • Tools & features
  • FAQs
  • Literature
  • Upgrade news

Client servicing

  • Home
  • Guides & tutorials
    • Platform overview
    • Firm and user management
    • New business
    • Investment management
    • Decumulation
    • MI and reporting
    • Additional contributions
    • Withdrawals
    • Adviser charges
    • Client servicing
  • New products
  • Charges
  • Investments
  • Tools & features
  • FAQs
  • Literature
  • Upgrade news
  • Platform overview
  • Firm and user management
  • New business
  • Investment management
  • Decumulation
  • MI and reporting
  • Additional contributions
  • Withdrawals
  • Adviser charges
  • Client servicing

Client servicing guides

Support your client with making changes to their preferences.

How to amend a client’s address, contact details and contact preferences
How to add or remove a client bank account
How to add and amend an expression of wish

Not found the answer you're looking for?

Check out our FAQs page for all questions related to the new Nucleus Platform.



 

Check out our FAQs now
 
nucleus logo

Nucleus HQ

Suite B & C
First Floor
Milford House
43-55 Milford Street
Salisbury
SP1 2BP

  • Legal and regulatory information

  • Complaints
  • Conflicts of Interest policy
  • Cookie policy
  • Modern Slavery Statement
  • Privacy notice
  • Regulatory information and disclosures
  • Responsible business
  • Terms of use

© Nucleus Financial Platforms Limited 2025