Investment centre
The investment centre offers a wide selection of investments from leading fund managers, all supported by our comprehensive functionality in James Hay Online, our online platform, to help you manage your clients' wealth.
Get access to a wide range of facilities, including:
- Access to over 3,700 collective investment funds.
- Discounted initial charges with leading fund houses.
- Free next day fund switching service (subject to terms and conditions).
- Access to funds normally reserved for institutional pension investors.
- No additional transaction charges for buy, sell and switch trades (however fund manager charges may apply).
- A comprehensive range of adviser charging options.
All supported by James Hay Online, offering:
- Online functionality to buy, sell and switch investment centre funds.
- Daily valuation of investment centre funds on James Hay Online.
- Functionality to trade online 24/7 at either an individual client level or via our bulk trading tools across a number of client portfolios.
- The option to create, trade and rebalance model portfolios of investment centre funds.
- The option to set up regular, automated investments or withdrawals from investment centre funds.

Collect
The collect fund range is an extensive collection of retail unit trusts and OEICS.

Select
Exclusive access to a number of institutional pooled pension funds, including specialised funds.

Wrap
An extensive collection of unit trusts and OEICS and is available for all products within the Wrap.
You can access the fund ranges on the following products

Sustainability Disclosure Requirements (SDR)
The Financial Conduct Authority (FCA) have introduced additional requirements in respect of asset managers who make sustainability related claims about their products and services. The FCA’s aim with the Sustainability Disclosure Requirements (SDR) and the associated investment labels regime is to ensure that financial products marketed as sustainable do as they claim and can evidence these claims.
The FCA have found that consumers experience difficulty in identifying products that align with their sustainability preferences. To rectify this, they have introduced investment labels, to help consumers differentiate between different sustainability objectives and different investment approaches to achieve those objectives.
The FCA have created a customer facing webpage which provides an overview of the changes. This might be helpful for your conversations with your clients.
The four labels to be used are:




Please note that the new regulations apply to UK funds, investment trusts and ETFs. Overseas funds are excluded from the scope of the regulations.
The rules do not currently apply to investment managers providing portfolio management services (e.g. model portfolios) yet, but the FCA intend to publish the final rules in Q2 2025 which will bring these services into scope.
What's changing?
From 31 July 2024: Asset managers can commence utilising the investment labels and customer facing disclosures to make clear to consumers how their product seeks to achieve positive sustainability outcomes.
From 2 December 2024: Asset managers who are using sustainability related terms in the naming or marketing of their products without a label must provide sustainability information explaining how it’s invested and why it doesn’t have a label.
If you have any questions regarding the investment labels or information contained within disclosure documents, please contact the Asset manager in the first instance.
To assist you with identifying assets using the new labels, the James Hay Online fund picker used in the trading user journey will be updated to include SDR labels and links to SDR documentation. This will allow you to search funds based on the Sustainability Disclosure label (Focus, Impact, Improvers and Mixed Goals). There will also be a new fund research screen added specifically for the SDR related data on funds.
You can read more about SDR and investment labels here.
Sustainability disclosures and documentation (for relevant funds) are available for clients to view on the James Hay platform. However, we would expect them to also be provided by their adviser during their investment recommendation.