Products and charges

What we offer, how it works, and the benefits for you

On the Nucleus Platform we’ll provide a new, extensive suite of integrated tax wrappers, with complete flexibility around how income and benefits are taken.

For details of products upgrading from James Hay Online, visit our Customer upgrade support hub.

Nucleus SIPP

The Nucleus SIPP is our flagship self-invested personal pension product. Its tax-efficient structure and range of investment options make it a reliable long-term retirement choice for you.

With the Nucleus SIPP, you can:

  • contribute by bank transfer or Direct Debit, up to your annual allowance (currently £60,000 per tax year), and receive contributions from employers and third parties
  • receive basic rate contribution tax relief at source, allowing for quicker investment
  • invest in platform funds, managed portfolios, fixed-term deposits, NS&I bonds, TIPs, Structured Products, as well as Exchange Traded Instruments (ETIs) via the platform's integrated stockbroking service
  • grow a pension fund in a mostly tax-free environment
  • open a Junior SIPP for minors

Key literature

Take a look at the documents below to learn more about how our Nucleus SIPP works:

These documents tell you more about how we operate:

Our charges

This table shows our platform charge, which is based on the value of all assets in your Nucleus products. Please refer to the product’s charges schedule for full details of our charges.

Account chargesAmount

Platform charge - Based on the value of all assets in the Nucleus SIPP, ISA, GIA and Offshore Bond (excluding cash)

An additional 0.15% p.a. charge applies to customers holding an Offshore Bond, based on the value of assets in the Offshore Bond only. 









First £500,0000.27% per year
Next £500,0000.175% per year
Over £1 million0.05% per year
(payable monthly)

Nucleus ISA

The Nucleus ISA is our simple, smart individual savings account. This stocks and shares ISA offers flexible access and a wide asset choice, giving you a secure savings product with access to tax-free withdrawals on demand.

With the Nucleus ISA, you can:

  • subscribe by bank transfer or Direct Debit, up to the annual limit (currently £20,000 per tax year, or £9,000 for a Nucleus Junior ISA)
  • use Bed and ISA to establish or top-up an individual ISA product from existing holdings
  • invest in platform funds and managed portfolios, Structured Products, as well as Exchange Traded Instruments (ETIs) through the platform's integrated stockbroking service
  • grow ISA savings in a mostly tax-free environment
  • make single or regular tax-free withdrawals at any time, with flexible access allowing you to replace any withdrawals within the tax year back up to the annual limit
  • open a Junior ISA for minors

Key literature

Take a look at the documents below to learn more about how our Nucleus ISA works:

These documents tell you more about how we operate:

Our charges

This table shows our platform charge, which is based on the value of all assets in your Nucleus products. Please refer to the product’s Charges Schedule for full details of our charges.

Account chargesAmount

Platform charge - Based on the value of all assets in the Nucleus SIPP, ISA, GIA and Offshore Bond (excluding cash)

An additional 0.15% p.a. charge applies to customers holding an Offshore Bond, based on the value of assets in the Offshore Bond only. 









First £500,0000.27% per year
Next £500,0000.175% per year
Over £1 million0.05% per year
(payable monthly)

Nucleus GIA

The Nucleus GIA is our versatile general investment account. With a broad asset marketplace and easy access through our platform, it’s an ideal companion to the Nucleus SIPP and ISA. 

With the Nucleus GIA, you can:

  • invest any amount at any time by bank transfer or Direct Debit
  • invest in platform funds, managed portfolios, structured products, fixed-term deposits and notice accounts, as well as Exchange Traded Instruments (ETIs) through the platform's integrated stockbroking service
  • monitor your Capital Gains Tax liabilities through the platform’s online tools
  • use the product's cash account to pay selected charges on behalf of other Nucleus products you hold
  • make single or regular withdrawals at any time

Key literature

Take a look at the documents below to learn more about how our Nucleus GIA works:

These documents tell you more about how we operate:

Our charges

This table shows our platform charge, which is based on the value of all assets in your Nucleus products. Please refer to the product’s Charges Schedule for full details of our charges.

Account chargesAmount

Platform charge - Based on the value of all assets in the Nucleus SIPP, ISA, GIA and Offshore Bond (excluding cash)

An additional 0.15% p.a. charge applies to customers holding an Offshore Bond, based on the value of assets in the Offshore Bond only. 









First £500,0000.27% per year
Next £500,0000.175% per year
Over £1 million0.05% per year
(payable monthly)

Nucleus Offshore Bond

The Nucleus Offshore Bond is an investment-linked policy of insurance. It’s provided by RL360 Insurance Company Limited (RL360), a third party bond provider, and can be set up as a capital redemption or a whole of life assurance policy.  

The Offshore Bond allows a range of asset types to be held, complementing the portfolios of customers who hold a Nucleus SIPP, ISA or GIA.

With the Nucleus Offshore Bond, you can:

  • open an Offshore Bond on behalf of an individual, company, charity or trust
  • transfer payments of any amount, at any time, directly into the Offshore Bond (subject to a minimum initial deposit of £100,000)
  • build capital growth in a tax efficient environment
  • take single or regular withdrawals at any time

Key literature

Take a look at the documents below to learn more about how our Nucleus Offshore Bond works:

These documents tell you more about how we operate:

Our charges

This table shows our platform charge, which is based on the value of all assets in your Nucleus products. Please refer to the product’s Charges Schedule for full details of our charges.

Account chargesAmount

Platform charge - Based on the value of all assets in the Nucleus SIPP, ISA, GIA and Offshore Bond (excluding cash)

An additional 0.15% p.a. charge applies to customers holding an Offshore Bond, based on the value of assets in the Offshore Bond only. 









First £500,0000.27% per year
Next £500,0000.175% per year
Over £1 million0.05% per year
(payable monthly)

Flexi SIPP

The Flexi SIPP is our streamlined self-invested personal pension product. Its tax-efficient structure and focused range of investment choices provide a straightforward long-term retirement option for you.

With the Flexi SIPP, you can:

  • contribute by bank transfer or Direct Debit up to your annual allowance (currently £60,000 per tax year), and receive contributions from employers and third parties

  • receive basic rate contribution tax relief at source, allowing for quicker investment

  • invest in platform funds, managed portfolios, off-platform discretionary investment manager accounts, fixed-term deposits and notice accounts as well as Exchange Traded Instruments (ETIs) via the platform's integrated stockbroking service

  • grow a pension fund in a mostly tax-free environment

  • manage income drawdown through our online portal, where your adviser can also request single or regular tax-free cash withdrawals on your behalf

Key literature

Take a look at the documents below to learn more about how our Flexi SIPP works:

These documents tell you more about how we operate:

Our charges

This table shows our platform charge, which is based on the value of all assets in your Nucleus products. Please refer to the product’s Charges Schedule for full details of our charges.

Account chargesAmount


Platform charge - Based on the value of these assets in the Nucleus Flexi SIPP:

  • Platform funds (including those in model portfolios)
  • On platform exchange traded investments
  • Fixed term deposits and notice accounts
First £500,0000.27% per year
Next £500,0000.175% per year
Over £1 million0.05% per year
(payable monthly)

Upgrading James Hay products

You can view details of upgrading James Hay products and their related charges on our Customer upgrade support page.