Customer upgrade support

Upgrading to the new Nucleus Platform

On these pages you’ll find important information about the upgrade of your product to the new Nucleus Platform and how you're affected.

Key changes to note

New name and brand

New, more user-friendly investment platform 

A wider range of products and options

Updated terms and conditions

A more modern, online, less paper-based service


We're here to help

If you've further questions, please don't hesitate to contact us.

send us a secure message via James Hay Online
call us on 03455 212 414