Welcome to the new
Nucleus Platform

If you’re part of the exclusive preview of our new platform, this page is for you. Here you’ll find useful information about what the Nucleus Platform offers, and a steer on how to get started using it.

Why use the new Nucleus Platform?

The new Nucleus Platform provides access to an extensive range of tax efficient products and investment options, to help you maximise your retirement savings - with complete flexibility around how you can take income and benefits.  

It’s an intuitive online service so you and your adviser can get the information you want quickly, with expert human support on hand to help if you need it.


Learn about the new Nucleus Platform

Our products

The Nucleus Platform offers:

  • Self Invested Personal Pension (SIPP) and Junior SIPP
  • Stocks and Shares Individual Savings Account (ISA) and Junior ISA
  • General Investment Account (GIA) including a joint GIA
  • Offshore Bond
  • Flexi SIPP – standalone SIPP (off platform)

Our investment options

The Nucleus Platform offers a comprehensive choice of assets and investment solutions for those with long-term financial goals. 

Cash deposit accounts

We partner with Bondsmith, an FCA regulated third-party, to offer access to a diverse range of fixed term deposit  accounts with attractive interest rates from banks and building societies. 

This is a useful option if you want your spare cash to work harder.

Product bank accounts

Learn about how we hold payments made into your Nucleus Platform products, and the protection in place.

Accessing the platform

Having an online account allows you to view how your investments are performing at any time. While your adviser will still be actively involved in managing your portfolio, it gives you day to day visibility.

Our customer portal is simple to use and allows you to view your transactions, statements, documents and letters we send you. You can also find out more about the products we offer, download forms and update your preferences.

And our ‘paperless’ option means you can access your information more quickly online, and be kinder to the environment in the process.

We're here to help

If you've further questions, please don't hesitate to contact us.

send us a secure message via James Hay Online
call us on 03455 212 414