Platform upgrade news
How this affects you - important info
New Terms of Business and Remuneration Policy
As you start your new journey with the Nucleus Platform, you’ll be asked to accept our new Terms of Business and Remuneration Policy, which have been significantly streamlined.
Under our new Terms of Business, you'll now be working with Nucleus Financial Services. We'll write to you about this in the coming weeks.
Adviser charges on the Nucleus Platform
We're giving you more control. You’ll be able to request adviser charges yourself online. Plus:
Adviser models – new functionality
When managing models, advisers can use the model reporting tool to track the model against target. The Nucleus Platform has a smart new feature which allows you to set up auto rebalancing based on frequency, tolerance, or both.
User control and customisation
Following the upgrade, on the Nucleus Platform your firm will experience self-service control.
You can designate a Master user with special account privileges to manage user access and assign roles to your team. This provides you with more control over your data and the ability to tailor access to your business needs.
The table below summarises the roles and functions. You can view the full details of the access available to each role profile on our 'User roles and access' page.
| Role 1 | Master user - Full edit and view rights and the ability to add/amend/remove users in the adviser firm |
|---|---|
| Role 2 | Full edit and view rights BUT no ability to add/amend/remove users in the adviser firm |
| Role 3 | Can run reports available on adviser portal, can add/amend/remove users in the adviser firm with everything else read only |
| Role 4 | Edit and view rights in the adviser portal for everything but cannot trade, set up new benefit events or write new business (but can illustrate for new business) and cannot add/amend/remove users in the adviser firm |
| Role 5 | Read only rights with ability to run reports available on the adviser portal |
| Role 6 | Edit and view rights in the adviser portal for everything but cannot trade and cannot add/amend/remove users in the adviser firm |
Setting your firm up on the Nucleus Platform
We’ll set up your adviser firm records based on our understanding of your company structure. Please tell us about any specific setup requirements through our sales operation team.
Adviser back-office integrations
Following the upgrade, a new Nucleus Platform data feed will sit alongside the existing Nucleus Wrap and James Hay data feeds.
We've collaborated with back-office software providers to ensure continuity of data flow once the upgrade is complete.
We’ll provide specific guidance for each provider here shortly.
If you’ve any specific questions, please contact your provider directly.
Data relating to Partnership SIPP products will continue to be available through the James Hay data feed and the Nucleus Wrap data feed will remain unchanged.
