Customer upgrade support
Keeping you informed
We’ll be writing to you regularly (via post) to ensure you know what to expect at each stage. What each letter will cover is outlined below:
Copies of your specific letters will be available in your document library on James Hay Online before the upgrade, and on Nucleus Platform following the upgrade - shortly after they've been mailed.
We're here to help
If you've further questions, please don't hesitate to contact us.
send us a secure message via James Hay Online
email us at ask@nucleusfinancial.com
call us on 03455 212 414